1. Fees & Pricing
Fees are due and payable in 2 (two) steps – a deposit prior to the procedure and an outstanding amount on the day of the procedure. Prices are subject to change without prior written notice, and are correct at time of publishing. When making a deposit, the client fixes the price indicated on the website on the day of making the deposit.
2. Deposit
The deposit is taken to allocate a spot for the procedure.
The deposit is non-refundable, if:
the customer cancels an appointment within 48h. prior to the procedure;
the customer does not attend a scheduled appointment;
the customer does not follow the instruction for the cancellation and rescheduling.
3. Instructions For Cancellation and Rescheduling
To cancel or reschedule an appointment, the client must send a written notification via email (to info.newme.sydney@gmail.com) or a text message over the phone (number +61412190917), and this notification must be received by NewMe.Sydney at least 48 hours before the procedure. The notification must specify the full name of the client, the date and time of the scheduled procedure, the name of the service, and for rescheduling only – the desired time of the procedure. Only in this case, the deposit for the reservation will be refunded in the amount of 100% of the paid deposit.
4. Consultations & Bookings
We strongly recommend booking a consultation before your procedure. This helps avoid choosing the wrong service from our range, as every case is unique and requires an individual approach.
In rare situations, a PMU artist may decline to perform a procedure due to health conditions or the presence of a previous tattoo on the skin — unless these conditions have been discussed and approved during a prior assessment. Please note: deposits are non-refundable in such cases. However, the deposit can be transferred to another service from our menu, with any price difference to be settled on the day of your appointment.
5. Touch-Up
The semi-permanent make-up procedure is performed in two steps: the primary procedure and touch-up. Touch-up should be performed within 30-50 days after the initial procedure for an additional fee specified in the price list. After this period of time, any touch-up will be considered as a variation and will be charged separately.
6. Guarantee
Every client is unique: skin types vary, facial and body features differ in shape and symmetry, blood vessels and undertones may be present, and aftercare practices also play a significant role. Because of these factors, healed results after a procedure may differ from person to person.
For clients with Fitzpatrick skin types 4–6, hyperpigmentation is more common due to natural melanin production. NewMe.Sydney cannot guarantee the prevention of this occurrence and does not take responsibility if it happens.
At NewMe.Sydney, we guarantee our full commitment, care, and professional effort to achieve the best possible results in every case. However, as every skin and body reacts differently, healed results cannot be guaranteed. What we do promise is to always strive for the highest quality outcome and adjust the process if needed.
7. Procedure
The semi-permanent make-up procedure is considered to be completed after the ink is implanted into the skin according to pre-agreed with the customer design.
8. Minors & Companions
During the procedure children and minors cannot be left unattended inside or outside of the premises on NewMe.Sydney.
Companions of the customers can stay in the premises only if it is agreed at least 24h. prior to the session.
9. Contraindications to the cosmetic tattooing procedure
There is a list of Contraindications to the procedure: severe heart disease, cold sore, Angular cheilitis (inflammation of the lips), atopic dermatitis, pregnancy, breastfeeding, individual intolerance (an Allergy to anesthetics, pigments), severe hypertension, severe diabetes, physiological period, irritable the Physique, Conjunctivitis, scar the Physique, Blood born disease, Hyperthyroidism, Any injection of collagen or Botulinum within 4 weeks, any laser surgery within 8 weeks, Any plastic surgery within 6 months, wearing contact lenses or eyelash grafting, drug addicts, drinking within 24 hours before operation, blood thinner taking, skin cancer or skin disease, Hepatitis or other infectious diseases, Haemophilia or Coagulation Dysfunction, allergies to lidocaine, tetracaine (amethocaine), benzocaine, pramoxine, dibucaine or other drugs, epilepsy.
You should discuss with the PMU artist whether you have any of the contraindications mentioned above before booking.
10. Safety
If you are experiencing cold/flu/COVID-19 symptoms, or have been in contact with someone who does, if you have travelled abroad in the last 2 weeks, you should let us know before booking the procedure.
On-site safety is our absolute priority and we make sure to provide the best experience without the risk of anyone getting infected.
Thank You for your consideration.